Privacy Policy

This Privacy Policy explains how IPM KAL Ghana Ltd collects, uses, stores, and protects personal information when you visit our website or contact us through our website.

By using this website, you agree to the collection and use of information in accordance with this Privacy Policy.

1. Information We Collect

We may collect limited personal information when you interact with our website, including:

• name;

• email address;

• phone number;

• company name;

• message or enquiry details submitted through contact forms;

• technical information such as IP address, browser type, device information, pages visited, and website usage data.

We only collect personal information where it is voluntarily provided by you or automatically collected through standard website technologies such as cookies and analytics tools.

2. How We Use Your Information

We may use your information to:

• respond to your enquiries;

• provide information about our services;

• manage business communications;

• improve our website and user experience;

• maintain website security;

• comply with legal, regulatory, or administrative obligations.

We do not sell your personal information.

3. Legal Basis for Processing

Where applicable data protection laws apply, we process personal information on one or more of the following legal bases:

• your consent;

• performance of a contract or pre-contractual communication;

• compliance with legal obligations;

• our legitimate business interests, including responding to enquiries, improving our services, and maintaining website security.

4. Sharing of Information

We may share personal information with trusted third-party service providers where necessary for the operation of our website and business, including hosting providers, IT support providers, analytics providers, and professional advisers.

We may also disclose personal information where required by law, regulation, court order, or competent authority.

We require third parties who process personal information on our behalf to protect such information and use it only for the purposes for which it was provided.

5. Cookies and Analytics

Our website may use cookies and similar technologies to improve functionality, analyse website traffic, and understand how visitors use the website.

You may control or disable cookies through your browser settings. However, disabling cookies may affect certain website features.

For more information, please refer to our Cookie Policy.

6. Data Retention

We retain personal information only for as long as necessary for the purposes described in this Privacy Policy, unless a longer retention period is required or permitted by law.

Enquiry-related information may be retained for business, administrative, legal, or compliance purposes.

7. International Transfers

Where necessary, personal information may be stored or processed in countries outside your country of residence. In such cases, we take reasonable steps to ensure that appropriate safeguards are in place to protect your personal information.

8. Security

We take reasonable technical and organisational measures to protect personal information against unauthorised access, loss, misuse, alteration, or disclosure.

However, no method of transmission over the internet or electronic storage is completely secure, and we cannot guarantee absolute security.

9. Your Rights

Depending on your location and applicable data protection laws, you may have rights in relation to your personal information, including the right to:

• request access to your personal information;

• request correction of inaccurate information;

• request deletion of your personal information;

• object to or restrict certain processing activities;

• withdraw consent where processing is based on consent;

• lodge a complaint with a data protection authority.

To exercise your rights, please contact us using the details below.

10. Third-Party Links

Our website may contain links to third-party websites. We are not responsible for the privacy practices, content, or security of third-party websites.

We encourage you to review the privacy policies of any third-party websites you visit.

11. Changes to This Privacy Policy

We may update this Privacy Policy from time to time. Any changes will be posted on this page with an updated “Last updated” date.

12. Contact Us

For questions about this Privacy Policy or how we handle personal information, please reach out to us via the Contact form here.